Free Shipping Bar Attributes
FAQ’s
Shopping Information
You can use our search bar at the top of the page to search for specific products or browse through our categories.
Yes, you can create a wishlist and save products for later purchase. Simply click the “Add to Wishlist” button on any product page.
Product availability is indicated on the product page. If a product is in stock, you will see a “Add to Cart” button. If it’s out of stock, you may see a notification or the option to be notified when it’s back in stock.
Yes, you can make purchases as a guest without creating an account. However, creating an account allows you to save your shipping information, track your orders, and access exclusive offers.
Payment Information
We accept cash on delivery and bank transfers.
Yes, your payment information is secure. We use SSL encryption to protect your data.
Yes, you can apply a coupon code during the checkout process. Simply enter the code in the designated field.
If your payment fails, you will be notified and given the option to try again or choose a different payment method. Please ensure that your payment information is correct and that you have sufficient funds in your account.
Returns & Exchange
We currently do not offer returns or refunds, but we’re happy to offer an exchange within 14 days of delivery. Items must be unworn, unwashed, unused, and returned in their original condition with tags attached.
If you receive a damaged, faulty, or incorrect item, please contact us within 2 days of delivery, and our team will be happy to assist you.
For exchange requests, contact us at info@kidmo.pk or 03001890945.
Yes, you can exchange an item within 14 days for a different size or color. Please contact our customer support team for assistance.
For exchanges due to size, colour, style, or personal preference, the customer is responsible for the return and exchange shipping costs.
If you received a damaged, faulty, or incorrect item, Kidmo will cover the exchange shipping costs.
Ordering from Kidmo
Placing an order on Kidmo is simple! Browse our catalog, select the product you want, choose the quantity, and click “Add to Cart.” Once you’re ready, proceed to checkout, enter your shipping details, choose a payment method, and confirm your order. You’ll receive an order confirmation email shortly after.
Yes! After your order is processed and shipped, we’ll send you a tracking number via email or message. You can use this tracking number on our website to check the real-time status of your shipment.
We process orders quickly to ensure fast shipping. If you need to modify or cancel your order, please contact our support team as soon as possible. Once the order is shipped, modifications or cancellations may not be possible.
We apologize for any inconvenience. If you receive a wrong or damaged item, please contact our customer service team with your order number and photos of the product. We will assist you in resolving the issue, whether through a replacement or a refund.